Black Onyx Heart Necklace

Shipping

All BBJ jewelry is handmade to order based on specifications you choose at checkout, and production time is 7-10 days. 

We ship USPS First Class Mail and you will receive an email with tracking info when your order is on it’s way, but if you have any questions or concerns regarding shipping we are always happy to answer them for you.

Please double check the address you leave at checkout to make sure it is correct. Once a package has been shipped and out of our possession, we are unable to change the destination address. If you realize the incorrect address has been entered and your package has not shipped yet, please email amy@buddhablossonjewels.com with the correct address and we will update it for you.

INTERNATIONAL ORDERS: Please note that we are not responsible for customs fees and are unable to predict what they might be. Customs fees are collected by and determined by your home country. If you need to know what your country might ask for in customs fees, we suggest calling your post office to find out prior to ordering.

If you are outside the US and miss an attempted delivery, your postal carrier will likely leave a note with instructions instead of delivering the package. In most cases the carrier will take the package to your local post office where it can be picked up. If you do not pick the package up within their given time frame, your postal system may send it back to us. We are happy to reship it to you once it is back in our possession, but do require that you cover the shipping fee for the package to be shipped again. 

Returns and Exchanges

We gladly accept returns, exchanges, and cancellations.

For wholesale returns, please note that we charge a 15% restocking fee. 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

For returns or exchanges, contact us within 7 days of delivery to receive approval for either option and for directions on how to ship your item back.

Items for return or exchange must be shipped back within 30 days of delivery.

Cancellations must be requested within 24 hours of purchase.

Questions about your order? Please contact us here if you would like to return, exchange, cancel or have any questions or problems with your order. 

For all other inquiries please contact amy@buddhablossomjewels.com 

Address: 

P.O. Box 558 Gilbert, AZ 85299 

Copper

To keep your copper jewelry looking new, keep it clean. You can occasionally wash your copper jewelry with a mild soap, but always be sure to dry and polish afterwards with a soft cloth or towel. We also recommend removing your copper jewelry before going to bed then wiping it with a soft cloth to remove skins oils, dust, etc and storing it in a box, bag or any type of airtight container.

All Buddha Blossom Jewels copper pieces have been sealed with a jeweler’s wax to maintain a shiny finish and to help prevent tarnishing. If you find that the wax has worn off over time and your jewelry has darkened as copper naturally does, you can easily restore it’s finish by using one of the following at-home methods:

-FIRST, try salt and lemon - pour equal parts salt and squeezed lemon juice onto jewelry and gently rub in until any residue or tarnishing is removed. You may need to use a small brush or old toothbrush to get into tiny crevices or chain links. Rinse with water and polish with a soft cloth or towel. 

-If the above method does not work, it could be that compounds in certain lotions, perfumes, etc. have reacted with the sealing wax leaving a buildup on the jewelry. Acetone (nail polish remover) will remove any dark spots caused from this type of reaction quickly and easily. Dip a cotton swab in acetone and wipe the surface of the copper while avoiding the stone, since some stones are fragile and can be damaged. Rinse with water, then finish with the salt and lemon method above. 

Copper is a healing metal and small amounts are absorbed through the skin when it is worn, but it can leave a gray or light green spot on your skin if your body’s pH slightly is acidic or you wear certain types of beauty products. This is a normal effect of copper reacting with its environment and while it can happen to some, it does not happen to everyone. If it does occur, it can easily be washed off with soap and water. If you would like to prevent this effect altogether, coating the area of the jewelry that touches your skin (the inner band of a ring, for example) with a liquid jewelry shield product or clear nail polish will prevent the reaction by providing a barrier between the metal and your skin.

Sterling Silver, 14k Gold Filled and 14k Rose Gold Filled Jewelry

Sterling silver and gold filled jewelry will last a lifetime. It may get dirty and appear dark or dull from being exposed to oxygen in the air, but can always be cleaned to look new again. To clean these metals, follow the method below:

Salt and lemon - pour equal parts salt and squeezed lemon juice onto jewelry and gently rub in until any residue or tarnishing is removed. You may need to use a small brush or old toothbrush to get into tiny crevices or chain links. Rinse with water and polish with a soft cloth or towel.

Gold Plated and Silver Plated Jewelry Plated Jewelry

While more budget friendly than 14k gold filled or sterling silver and can last a very long time if cared for properly, plating can eventually wear down and the base metal will show instead.

To keep your plated jewelry bright and shiny, please follow the recommendations below:

Put your jewelry on after any perfume or applied lotions have had plenty of time to dry. This will help prevent chemicals in your products from interacting with the metal.

Substances like sweat, oil, nail polish, nail polish remover, chlorine and perfume can react with plated jewelry and cause the plating to wear off.

Always remove your plated jewelry when swimming or exercising. When you take your jewelry off, gently wipe it with a cotton ball or soft cloth to remove any dust, dirt or substances it may have come in contact with.

Doing this after every use will help keep it it good condition for much longer. If you ever find that you need to clean your jewelry, use only warm, soapy water. Use a soft brush or old toothbrush if necessary to get into tiny crevices and chain links. Always be sure to dry with a soft cloth after cleaning.

DO NOT use jewelry cleaners or antibacterial soaps on your plated jewelry. These products may have harsh chemicals that can damage plated jewelry. To maintain the finish and avoid potential scratches, wrap your plated jewelry in a small bag or soft cloth after cleaning, or keep it in a jewelry box separate from other pieces of jewelry.